VoIP Phone Systems

The UK is switching off the traditional analogue phone network by the end of 2025. As a result, businesses must transition to digital alternatives like VoIP. Beyond necessity, VoIP offers lower costs, better flexibility, remote working support, and advanced features, making it the smart, future-proof choice for modern communication.

VoIP numbers are flexible, portable, and not tied to a location, making them ideal for remote teams or businesses operating across multiple locations.

Yes. VoIP is a reliable replacement for landlines, offering more features, lower costs, and better scalability for modern businesses.

Calls between users on the same VoIP system are usually free. External calls depend on your plan, some include minutes or unlimited calling.

Yes. VoIP plans typically charge per user, per month, depending on the level of service and features you need.

Some basic consumer VoIP apps offer free calls, but business-grade VoIP requires a paid service for quality, features, and support.

No, VoIP uses relatively low bandwidth. A typical call consumes around 0.5–1.0 Mbps, depending on quality and codecs.

Not necessarily. You can use VoIP-enabled handsets, softphones (apps on your computer or mobile), or VoIP desk phones.

You can, but it needs to be configured properly. We handle setup, provisioning, and customisation for your business.

Sometimes. If it’s analogue, you may need an adaptor. We’ll advise whether your current hardware is compatible.

Only with an analogue telephone adapter (ATA), which connects traditional phones to VoIP systems.

You’ll need one that’s VoIP-compatible, or a base station that connects to the internet or a VoIP router.

You’ll need an internet connection, compatible hardware (or app), and a VoIP service provider like IT-LOGIX.

Via a power adapter or Power over Ethernet (PoE), depending on the device.

Yes. As long as you have an internet connection, you can use your VoIP phone or app anywhere.

In most cases yes, but optimal performance may require router configuration or hardware recommendations.

Yes. With a VoIP app installed, your mobile can make and receive calls through your business phone system.

Yes. Many people use VoIP for personal calls too, although our service is tailored to businesses.

Yes, with proper configuration. We use encryption, access controls, and monitoring to protect your calls and data.

We offer 4G/5G failover solutions and automatic call forwarding to keep you connected even during an outage.

Yes. VoIP relies on an internet connection to function, unlike traditional landline phones.

Like any internet-connected system, it needs to be configured securely. We implement best practices to minimise risk.

For business use, VoIP often offers better call handling, lower costs, and more control than a mobile phone alone.

Yes, especially for home-based businesses or remote workers who need professional phone features.

Yes. We can port most UK landline numbers (01/02) to your new VoIP system.

Yes. VoIP numbers function like regular phone numbers and can be called from landlines or mobiles.

Yes, most numbers can be transferred. We’ll handle the number porting process for you.

VoIP offers more features and control. Wi-Fi calling is built into mobile phones, but VoIP gives businesses professional-grade options.

Some countries restrict VoIP to protect telecom monopolies or for regulatory reasons. VoIP is fully legal in the UK.

Some services (like banks) may restrict VoIP numbers due to verification limitations, but this is becoming less common.

Poor internet connectivity can lead to dropped calls or lag. We help ensure your network is VoIP-ready. We offer 4G/5G failover solutions and automatic call forwarding to keep you connected even during an outage.