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Microsoft 365 Support

IT-LOGIX delivers expert Microsoft 365 support for businesses of all sizes — from growing SMEs to larger enterprises needing seamless setup, management, and protection.
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Reviewed on
Rated 5 out of 5
17+
Years

Supporting businesses IT needs since 2007.

15+
Industries

Specialists across 15 diverse business sectors.

10,000+
Users

Business IT needs supported worldwide.

30
Mins

Fast response time for all urgent issues.

What is Microsoft 365 support?

Microsoft 365 support ensures your cloud-based tools like Outlook, Teams, OneDrive, and SharePoint are correctly set up, secured, and fully optimised for your business. With IT-LOGIX, you benefit from expert configuration, licensing guidance, data protection, and day-to-day support that helps your team work smarter and stay productive. The following are some key benefits businesses experience when they partner with a trusted Microsoft 365 provider like IT-LOGIX.

Smooth Setup & Migration

We handle your initial setup, data migration, and user onboarding ensuring everything runs smoothly, securely, and with zero disruption to your business.

Ongoing Expert Support

Whether it’s a technical issue, user query, or system change, our UK-based team is always on hand to keep your Microsoft 365 environment running perfectly.

Licensing Made Simple

Our experts help you choose the right plans, manage renewals, and optimise licensing to avoid unnecessary costs while meeting every user’s needs.

Secure & Compliant

From access controls to email security and backup, we help you stay protected, reduce risk, and maintain compliance with GDPR and other standards.

How we deliver Microsoft 365 support that works

Supporting Microsoft 365 is about more than just fixing problems; it’s about making sure the platform is secure, configured properly, and delivering real value to your business. IT-LOGIX provides expert, end-to-end Microsoft 365 support that helps your team stay productive, protected, and prepared for growth.

Tailored Setup & Integration

We configure Microsoft 365 around your needs ensuring your apps, devices, and user roles are aligned for productivity and ease of use.

Email, Teams & SharePoint Support

We support your everyday tools like Outlook, Teams, and SharePoint ensuring communication and collaboration run smoothly at all times.

User Management & Onboarding

From new joiners to leavers, we handle user accounts, licensing, and permissions keeping everything secure and fully up to date.

Proactive Monitoring & Guidance

We keep an eye on system health, security settings, and usage helping you stay ahead of issues, maximise performance, and meet compliance needs.

What we help manage

Microsoft 365 is more than just email; your business relies on Teams, SharePoint, OneDrive, and cloud-based apps to function day-to-day. At IT-LOGIX, we provide full management and support across every part of your Microsoft 365 environment. From initial setup to ongoing security and user support, we keep everything running smoothly.

Our Microsoft 365 Services
Setup & Migration

Seamlessly move your business to Microsoft 365 with expert-led planning, data migration, and configuration for a smooth, disruption-free transition.

✓ Full setup of Microsoft 365 tenant
✓ Data migration from legacy systems
✓ User and group configuration
✓ Email, OneDrive, and Teams setup
✓ Minimal downtime during migration

Licensing & Account Management

We help you choose the right licences and manage users across your organisation—keeping everything optimised, compliant, and cost-effective.

✓ Advice on best-fit licence plans
✓ Centralised licence and cost management
✓ User onboarding and offboarding
✓ Permissions and access control
✓ Real-time user administration

Ongoing Support & Troubleshooting

From password resets to advanced support requests, our team is here to help your users get back to work quickly, every day.

✓ UK-based helpdesk support
✓ Remote issue resolution
✓ Support for Outlook, Teams, OneDrive, etc.
✓ Rapid response times
✓ Technical assistance and escalation

Security & Compliance Management

We apply best-practice security settings and monitor your Microsoft 365 environment to ensure compliance with GDPR and other standards.

✓ MFA and conditional access configuration
✓ Email filtering and spam protection
✓ Encryption and data loss prevention
✓ GDPR-ready data handling
✓ Ongoing security reviews

Backup & Data Recovery for M365

Ensure your Microsoft 365 data is safely backed up and recoverable—from emails and files to SharePoint libraries and Teams chats.

✓ Automated backup of M365 data
✓ One-click recovery for email, OneDrive, Teams
✓ Long-term retention options
✓ Support for accidental deletion recovery
✓ Built-in ransomware protection

SharePoint & Teams Management

We help you create, manage, and optimise your internal collaboration tools—keeping SharePoint and Teams efficient, secure, and user-friendly.

✓ Site structure planning and setup
✓ Permissions and access control
✓ Teams channel configuration
✓ Document management best practice
✓ Integration with OneDrive and Outlook

Success Stories

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Why IT-LOGIX
stands out

At IT-LOGIX, we go beyond traditional IT support. Our approach combines proactive monitoring, expert engineering, and strategic insight to deliver reliable, secure, and future-ready solutions. Whether you’re a start-up or a growing enterprise, we tailor our services to fit your goals, reduce risk, and keep your business running smoothly.

Ongoing Microsoft 365 Health Checks

We provide regular reports and performance reviews across Outlook, Teams, OneDrive, and SharePoint so you stay informed, secure, and ready to scale.

User Lifecycle Management

From onboarding new team members to revoking access for leavers, we handle your Microsoft 365 users, licences, and permissions with precision and speed.

Security as Standard

All Microsoft 365 environments we manage are configured with essential security features like MFA, encryption, and conditional access to keep your data protected.

Flexible Support, Fast Response

Our UK-based team provides fast, remote help for daily issues and offers onsite support when needed. We're always here when your team needs expert guidance.

Updates & Change Management

We keep your Microsoft 365 apps current and stable with controlled rollouts, patching, and version monitoring so your systems stay secure and disruption-free.

A True IT Partner

We don’t just manage your Microsoft 365 environment we help you plan for growth, efficiency, and compliance with ongoing strategic support and expert advice.

Read what our customer say

Reviewed on
Rated 5 out of 5
"Partnering with IT-LOGIX has been a game-changer for our business, ensuring we operate with the highest level of cybersecurity, compliance, and efficiency. Before working with IT-LOGIX, we faced security vulnerabilities, inconsistent workflows, and outdated communication systems. Their team quickly assessed our cybersecurity needs, migrated us to Microsoft 365, and implemented a secure, modern workplace environment. Their cloud-based phone system has significantly improved client engagement, ensuring no business opportunities are lost. With IT-LOGIX actively supporting our Cyber Essentials & Cyber Essentials Plus certification, we now have a fully managed IT strategy that aligns with our security and operational goals. Their expertise in cybersecurity, cloud solutions, and compliance makes them an invaluable partner for any business looking to modernise IT operations while maintaining top-tier security. We highly recommend IT-LOGIX to any organisation prioritising cybersecurity, compliance, and IT efficiency."
GarethDirector | Black & Gold Fire Safety
"Partnering with IT-LOGIX from the very beginning of our acquisition was a pivotal decision for Caerleon House Nursing Home. They meticulously designed and implemented an IT infrastructure that not only meets our current needs but also prepares us for future innovations in elderly care. Their comprehensive Wi-Fi coverage and high-speed internet connectivity have significantly improved our daily operations, while their cloud- hosted phone system ensures we stay connected with families and healthcare providers. IT-LOGIX’s commitment to cybersecurity, compliance, and scalable IT solutions has provided us with peace of mind and operational excellence. We highly recommend IT-LOGIX to any care facility looking for a reliable and forward- thinking IT partner."
PrashikDirector | Caerleon House Nursing Home
"Working with IT-LOGIX has been a game-changer for Care Expertise Group. Their expertise in business connectivity, cloud communications, and disaster recovery solutions has transformed how we collaborate across 18 care homes. With their cost-effective high-speed fibre solutions and cloud-hosted phone system, we’ve significantly reduced costs and improved operational efficiency. IT-LOGIX also worked closely with our IT team to ensure a smooth and structured deployment. Their disaster recovery and business continuity measures provide peace of mind, knowing our communication systems are always secure and available. We highly recommend IT-LOGIX to any organisation looking for a trusted partner to modernise their IT infrastructure and ensure uninterrupted business operations."
GovindDirector | Care Expertise Group
"IT-LOGIX has been an outstanding technology partner, delivering a cutting- edge, high-performance IT infrastructure across multiple locations in the UK and UAE. From designing and implementing a secure, executive-grade Wi-Fi system at a high-profile executive property in London to deploying enterprise meeting solutions in Brompton Road and full IT infrastructure at our Nine Elms commercial spaces, IT-LOGIX ensured every detail was flawlessly executed. Their ability to connect all locations back to our Dubai headquarters, ensuring seamless real-time communication and data exchange, has been critical to our operations. Despite the complexity and high stakes of this project, IT-LOGIX delivered beyond expectations, reinforcing their expertise in enterprise IT solutions, cybersecurity, and network design. We highly recommend IT-LOGIX to any global organisation seeking a trusted IT partner for complex, multi-location deployments."
ShyjeshIT Director | DAMAC Properties
"We have been working with IT-LOGIX since 2017, and the impact they have had on our business is outstanding. When we first engaged them, we were struggling with an outdated IT system that was limiting our efficiency and making remote work difficult. IT-LOGIX completely revamped our infrastructure, implementing a high-performance private cloud solution that now allows our design teams to work at full speed while ensuring our sales, project management, and procurement teams can operate flexibly from anywhere. Their expertise in cybersecurity, hybrid cloud solutions, and unified communications has been invaluable in future-proofing our IT infrastructure. Beyond just managing our IT, they have worked closely with our clients, designing tailored IT solutions that integrate with our office fit-out projects, adding tremendous value to our services. By partnering with IT-LOGIX, we have achieved enterprise-level IT performance without the overhead costs of running an in-house IT team. Their commitment to security, scalability, and business continuity makes them an essential partner for any company looking to modernise its IT operations. We highly recommend IT-LOGIX to any business in the office fit-out industry looking for a trusted and innovative IT partner."
JayanthiDirector | GXI Ltd
"Partnering with IT-LOGIX was a game-changer for Jennings Plumbing & Heating. Before working with them, we faced compliance risks, IT inefficiencies, poor internet connectivity, and digital marketing challenges—all of which were limiting our potential growth. IT-LOGIX transformed our IT infrastructure, secured our data, modernised our network, and helped us achieve UK cybersecurity compliance. Their enterprise-grade IT solutions gave us complete control, visibility, and seamless collaboration across our teams. Beyond IT, IT-LOGIX’s digital growth strategy helped us increase our monthly revenue by 10X. Through SEO optimisation, Google PPC, call tracking, and data-driven analytics, we have expanded our reach, improved lead generation, and positioned our business at the top of the industry. Their technical expertise, cybersecurity knowledge, and digital growth strategies have made IT-LOGIX an essential technology partner for us. We highly recommend them to any company looking to secure their IT infrastructure and scale their business successfully."
TristanDirector | Jennings Plumbing & Heating
"IT-LOGIX has delivered a transformative IT and security upgrade for New England Hotel, ensuring we operate with the highest level of efficiency, security, and digital readiness. Their migration of our outdated server infrastructure to Microsoft 365 & SharePoint has completely modernised our operations, providing a cloud- based, secure, and scalable IT environment. Their enterprise email security and data backup solutions have ensured that our business communication is protected at all times. Beyond IT, IT-LOGIX revolutionised our access control and security systems, replacing our legacy entry phone system with a modern touchscreen-based solution with remote access capabilities. This has streamlined guest check-in, staff operations, and overall security management. With their high-speed network upgrades, AI-driven security monitoring, and 24/7 IT support, we now operate with complete peace of mind, knowing that our data, guests, and business continuity are protected at all times. We highly recommend IT-LOGIX to any hospitality business looking for a trusted IT partner to modernise their operations, improve security, and achieve full digital transformation."
JayeshDirector | New England Hotel (OYO Townhouse London)
"Partnering with IT-LOGIX has transformed our approach to cybersecurity, IT compliance, and operational efficiency. They migrated our firm to Microsoft 365 & SharePoint, giving us secure, scalable, and fully compliant data management. Their enterprise security solutions, cloud backup, and AI-driven cybersecurity tools have protected our sensitive financial data while ensuring compliance with UK regulations. Additionally, we are currently reviewing IT-LOGIX’s cloud-based phone system, which promises to significantly reduce telephony costs and improve communication efficiency across our offices. IT-LOGIX’s expertise in AI-driven automation has introduced us to next- generation productivity solutions, allowing us to optimise workflows, automate tasks, and reduce operational costs without sacrificing accuracy or compliance. We highly recommend IT-LOGIX to any financial or accounting firm looking to secure their IT infrastructure, improve efficiency, and adopt AI-powered digital transformation strategies."
ShankarDirector | Oasis Accountants Limited
"We became clients of IT-LOGIX in 2019 to modernise our IT infrastructure, enhance security, and ensure compliance with UK financial regulations. Our requirements were clear: we needed a highly secure, fully managed IT solution that would protect client data, optimise investment operations, and allow us to comply with strict regulatory requirements. IT-LOGIX far exceeded our expectations, delivering a secure and high- performance infrastructure that integrates seamlessly with Raymond James UK’s core IT systems. The IT-LOGIX team provides daily security and infrastructure reports, ensuring full transparency and compliance oversight. Over the years, we have found them to be highly knowledgeable, professional, and proactive, always adapting our IT systems to evolving cybersecurity threats and regulatory changes. Thanks to IT-LOGIX, we can focus entirely on our clients, investment strategies, and wealth management services, knowing that our IT is secure, compliant, and operating at peak performance. Their expertise in financial IT infrastructure, cybersecurity, and compliance makes them a trusted and invaluable technology partner. We highly recommend IT-LOGIX to any financial services firm looking for a reliable, specialist IT partner in a regulatory environment."
KamalBranch Principal | Raymond James
"At DAMAC Properties, we uphold unparalleled standards in technology, luxury, and security across all our brands, including Roberto Cavalli’s retail expansion in London. For the New Bond Street store, IT-LOGIX designed and implemented a high- performance IT infrastructure that seamlessly integrates enterprise networking, AI-driven meeting solutions, and secure business connectivity. Their expertise in cybersecurity, structured cabling, and enterprise-grade Wi-Fi solutions has ensured flawless connectivity and security across all operational areas of the store. The Poly Studio AI-powered meeting rooms deliver exceptional audio-visual experiences, supporting executive meetings, VIP client interactions, and product showcases. Despite the complexity of the project and the high stakes involved, IT-LOGIX not only met but exceeded our expectations, ensuring the Roberto Cavalli flagship store operates with a world-class IT infrastructure. We highly recommend IT-LOGIX to any premium retail brand or enterprise seeking a trusted, innovative IT partner."
ShyjeshIT Director | DAMAC Properties
"IT-LOGIX has been an invaluable technology partner, helping us migrate, manage, and secure our cloud infrastructure. Their expertise in Microsoft 365 cloud management, hybrid infrastructure security, and licence administration has enabled us to scale operations efficiently while maintaining full control over our IT systems. With secure data encryption, cloud backups, and AI-driven security policies, we can confidently handle sensitive data for our oil & gas clients while ensuring compliance. Their support in managing licences and cloud security has been crucial in keeping our IT infrastructure cost-effective and secure. We highly recommend IT-LOGIX to any company looking for a trusted cloud management and security partner."
MikeDirector | Scotia Instrumentation
"IT-LOGIX has completely transformed our IT infrastructure, making our network more secure and efficient. Their expertise in cybersecurity and cloud solutions has given us the confidence to operate smoothly without worrying about IT disruptions. We have been customers of IT-LOGIX for the past 10 years, and during this time, we have found all IT-LOGIX personnel to be highly professional, knowledgeable, and extremely helpful. Nothing is ever too much trouble for them—from simple operational queries to full system setups. Gokul and his team have always excelled in every aspect, staying ahead in software recommendations, security, and technical developments. They are always available, proactive, and willing to help. Their cloud- based phone system has ensured seamless communications, preparing us for Openreach’s PSTN/ISDN switch-off. By outsourcing our entire IT infrastructure to IT-LOGIX, we’ve gained complete peace of mind. Now, we can focus on expanding our business, improving customer service, and even enjoying worry-free holidays with our families, knowing that IT-LOGIX has everything under control. Their security solutions, infrastructure upgrades, and ongoing support have been a game-changer for us."
BhupenDirector | Snappy Snaps
Reviewed on
Rated 5 out of 5

Frequently asked questions

Managing Microsoft 365 can feel overwhelming, especially with evolving features, licences, and security settings to navigate. This section answers the most common questions we hear from businesses looking to simplify, secure, and get more value from their Microsoft 365 setup.

It includes setup and migration, user and licence management, security configuration, compliance monitoring, ongoing support, data backups, and performance optimisation tailored to your business needs.

With managed support, an IT provider like IT-LOGIX oversees setup, security, updates, and day-to-day admin. With unmanaged, you’re responsible for configuration, maintenance, and support internally.

Yes, but only when properly configured. We apply best-practice security features like multi-factor authentication, encryption, conditional access, and real-time monitoring to protect your users and data.

Yes. Microsoft 365 has limited retention and no comprehensive backup. We offer managed backups for Exchange, OneDrive, SharePoint, and Teams ensuring data can be restored if deleted, lost or compromised.

Absolutely. We handle the entire migration process, moving your emails, documents, users, and settings from your current system to Microsoft 365 with minimal downtime and no data loss.

Yes. We’ll help you choose the right licences, optimise usage to avoid unnecessary costs, and manage renewals, upgrades, and user access changes as your business evolves.

Definitely. We assist with building SharePoint sites, setting up permissions, configuring document libraries, and managing Teams channels to streamline internal communication and collaboration.

Our UK-based support team handles everything from account issues and login problems to mail flow errors, sync issues, admin changes, and general troubleshooting for Microsoft 365 applications.

Yes. It’s ideal for SMEs who don’t have in-house IT but need expert guidance, security, and support. Our flexible packages scale with your needs, offering enterprise-level service without the overheads.

Yes. We run regular health checks, apply performance updates, and proactively manage your environment to ensure everything runs smoothly, securely, and efficiently.

It can with the right configuration. We help you manage data retention, access controls, audit logs, and backups to ensure your Microsoft 365 setup aligns with GDPR and other regulatory standards.

Take the first step to better IT.

Ready to solve your IT challenges? Book a no-obligation consultation with our experts and discover how we can transform your technology.

Call us on: 0203 005 5848
Why work with us:
  • Rapid Response Times
  • Proactive Solutions
  • Transparent Pricing
  • Industry Expertise
  • 17+ Years Experience
  • Highly Rated
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