Jennings Plumbing and Heating Ltd, founded by Tristan Jennings in March 2020, is a reputable plumbing and heating service provider based in London, UK. With over a decade of experience, the company offers a comprehensive range of services, including boiler installations, central heating maintenance, and gas-related services, catering to clients across London and the surrounding areas.
The Challenge
Jennings Plumbing and Heating faced several operational challenges that impeded their efficiency and growth:
- Data Collaboration Issues: The team struggled with seamless data sharing and collaboration, especially when working from various locations such as the office, home, or on-site.
- Inadequate Email Communication and Security: Their existing email system lacked robust security measures, leading to potential vulnerabilities and communication inefficiencies.
- Absence of Data Backups: Critical business data was at risk due to the lack of a reliable backup system, posing threats to business continuity.
- Low-Performance Workstations: Outdated and underperforming hardware hindered employee productivity and the ability to utilise modern applications effectively.
- Limited Digital Presence: The company’s online visibility was minimal, affecting lead generation and revenue growth.
Our Solution
To address these challenges, we implemented a comprehensive suite of IT and digital marketing solutions:
- Microsoft 365 Cloud Services Implementation:
- Enhanced Collaboration: Deployed Microsoft Teams and SharePoint to facilitate seamless data sharing and real-time collaboration among team members, regardless of their location.
- Data Loss Prevention: Configured advanced security policies to protect sensitive information and prevent data breaches.
- Microsoft Azure Cloud Integration:
- Hosted Applications: Migrated essential business applications to the Azure cloud platform, ensuring high availability, scalability, and secure access.
- IT Infrastructure Overhaul:
- Hardware Upgrades: Replaced low-performance workstations with high-efficiency devices to boost productivity and support modern software requirements.
- Network Security Enhancements: Implemented robust firewall solutions and secure Wi-Fi networks to safeguard against cyber threats.
- Data Backup Solutions: Established automated backup systems, both on-premise and cloud-based, to ensure data integrity and business continuity.
- Digital Marketing and Website Development:
- Strategic Partnership with Solved Marketing: Collaborated with Solved Marketing to revamp the company’s website, enhancing user experience and search engine optimisation (SEO).
Digital Marketing Strategies: Developed targeted online marketing campaigns to increase brand awareness and attract new clients.
The Results
The implementation of these solutions led to significant improvements:
- Enhanced Productivity and Collaboration: The team experienced seamless communication and efficient data sharing, enabling effective remote work and on-site operations.
- Improved Security Posture: Advanced security measures and reliable data backups safeguarded the company’s information assets, ensuring compliance with industry standards.
- Operational Efficiency: Upgraded hardware and optimised IT infrastructure resulted in smoother workflows and reduced downtime.
- Revenue Growth: Through strategic digital marketing efforts, Jennings Plumbing and Heating achieved a tenfold increase in monthly revenue, expanding their client base and market reach.
“Partnering with IT-LOGIX and Solved Marketing has been transformative for our business. The comprehensive IT solutions and strategic digital marketing initiatives have not only enhanced our operational efficiency but also significantly boosted our revenue. We now operate with greater security, productivity, and have a robust online presence that attracts new clients daily.”
Tristan Jennings | Director | Jennings Plumbing and Heating Ltd


