ELS Solicitors, founded by Vital Ruwala, is a London-based law firm specialising exclusively in employment law, dedicated to assisting employees with various employment-related issues.
Supporting businesses IT needs since 2007.
Specialists across 15 diverse business sectors.
Business IT needs supported worldwide.
Fast response time for all urgent issues.
The Challenge
ELS Solicitors faced several operational challenges when they approached IT-LOGIX:
- On-Premise Infrastructure Limitations: Their existing on-site IT infrastructure was becoming outdated, leading to inefficiencies and hindering productivity.
- Data Collaboration and Email Hosting: The firm required a more efficient system for internal collaboration and reliable email hosting to manage client communications effectively.
- Remote Working Capabilities: With an increasing need for flexibility, the firm sought secure remote access solutions to enable staff to work seamlessly from various locations.
- Data Security and Compliance: Handling sensitive client information necessitated robust security measures and compliance with industry standards, including PCI DSS.
- Networking and Connectivity: The firm experienced connectivity issues, requiring a stable and secure network infrastructure both in the office and for remote users.
- Dictation and Transcription Solutions: Efficient integration and synchronisation of Olympus dictaphones and transcription software were needed to streamline documentation processes.
Our Solution
To address these challenges, we implemented a tailored hybrid cloud infrastructure and a suite of IT services:
- Cloud Migration:
- Transitioned the firm from on-premise infrastructure to a secure, cloud-based environment, enhancing scalability and reducing maintenance costs.
- Cloud Backups and Business Continuity:
- Deployed Microsoft 365 for improved collaboration and reliable email hosting, ensuring seamless communication and document sharing.
- Remote Working Solutions:
- Established secure remote access through VPNs and implemented multi-factor authentication, enabling staff to work efficiently from any location.
- Data Security and Compliance:
- Implemented advanced security measures, including firewalls and encryption, to protect sensitive data and ensure compliance with PCI DSS standards.
- Networking and Connectivity:
- Upgraded the firm’s network infrastructure with high-performance Wi-Fi solutions, providing robust connectivity in the office and for remote users.
- Dictation and Transcription Integration:
- Configured and synchronised Olympus dictaphones with transcription software, streamlining the documentation process and improving efficiency.
- Managed IT Services:
- Provided ongoing day-to-day support under a managed service contract, ensuring the firm’s IT systems operate smoothly and efficiently.
The Results
Through our tailored IT solutions, ELS Solicitors experienced significant improvements:
- Enhanced Productivity: Cloud migration and improved collaboration tools streamlined workflows, allowing staff to focus on client services.
- Improved Flexibility: Secure remote access enabled seamless working from various locations, enhancing staff flexibility and satisfaction.
- Strengthened Security and Compliance: Advanced security measures ensured data protection and compliance with industry standards, safeguarding client information.
- Reliable Connectivity: Upgraded networking solutions provided stable and high-speed connectivity, supporting efficient daily operations.
- Streamlined Documentation: Integrated dictation and transcription solutions improved the efficiency of document management processes.
- Cost-Effective IT Management: Our managed services offered a cost-effective approach to IT management, reducing the firm’s operational expenses.
“Partnering with IT-LOGIX has been transformative for our firm. Their comprehensive IT solutions have enhanced our productivity, security, and flexibility, enabling us to serve our clients more effectively. The ongoing support and cost-effective services provided by IT-LOGIX have been invaluable to our operations.”
